Enhancing Pharmaceutical Distribution with D365 Business Central

Technologies

D365 Business Central

Streamline fulfillment and payment processes for pharmaceutical distribution firm

The client is a prominent pharmaceutical distribution company based in Maryland. With a vast network and a commitment to delivering exceptional service, the company sought to streamline its prescription fulfillment and payment processes. They wanted to revolutionize their operations and sought the assistance of Satva Softech for the same.

Challenges

The pharmaceutical distribution landscape is filled with complexities, including managing recurring prescriptions, ensuring timely deliveries, and handling subscription-based payments. The client faced several challenges in terms of:

Solution

Satva Softech’s team of experienced engineers collaborated closely with the client to address these challenges. We developed a tailored solution using Microsoft Dynamics 365 Business Central, integrating the required features seamlessly into the client’s workflow. We met their expectations by having regular communication and feedback loops as a part of following agile methodologies.
The project was focused on implementing Microsoft Dynamics 365 Business Central to optimize the client’s operations. The key features developed by Satva Softech included:

Recurring Fulfillment System

We designed a robust recurring fulfillment system, to allow the client efficiently to manage recurring product orders & subscriptions. It ensured that customers received their medications on time, enhancing overall customer satisfaction.

Subscription Billing:

Satva Softech integrated a subscription billing module, enabling the client to automate and manage subscription-based billing, reducing manual efforts and billing errors.

Shipping Optimization:

The project included the implementation of a shipping optimization feature, which streamlined the client's shipping processes, reducing costs, and improving delivery efficiency.

Step Pricing and Discounts:

We introduced dynamic pricing based on different steps and offered discounts for bulk orders, providing the client with a competitive advantage in pricing strategies.

Contract Cycles:

The system incorporated contract cycle management, making it easier for the client to track and manage contract agreements with customers and suppliers.

Testing and Quality Assurance:

Rigorous testing and quality assurance processes were carried out to ensure that the system was free of errors and met the highest industry standards.

Product Items Customization:

Satva Softech customized the product items module, allowing the client to manage their unique pharmaceutical product catalog effectively.

Results

The results of this collaboration were transformative