Goal-oriented Advisor / Consultant with 11 years’ of rich senior management experience in assisting companies to maximize their efficiency and achieve sustainable growth.

I have been able to sharpen my Operations Management, Service Delivery Management and Strategy Development skills while practicing global business operations for more than 10 years. I am currently practicing multiple projects, aligning software engineering teams across 5 multiple departments and 100 plus resources, balancing budgetary and management issues. I have been able to earn professional reputation for exceeding KPI norms and have developed and delivered successful strategies to reduce day to day management issues in multiple departments.

This requires highly analytical and integrated approach with agility and flexibility to carry out these functions. My qualifications in management has certainly helped me in achieving my goals however I believe it is my strong interpersonal skills that has driven my success in fostering strong workplace processes and employee relationships.

My leadership experience has enabled me to develop sound productivity strategies to meet differing requirements. In my opinion, organization transformation requires a team with a cross-functional mandate and strong support. At times, I have set an example as a part of it so as to increase efficiency and effectiveness of the teams. I look forward to utilizing my skills in a new and challenging setting.

Core Competencies

As Project Delivery Manager

  • Responsible for delivery of client projects from planning to execution and testing
  • Perform business requirement gathering, design and execute a project plan, manage project risk, conduct user workflow training, and document details for future support
  • Interface with clients during projects including frequent onsite meetings
  • Coordinate with Client Success Managers to understand client needs, and work with Specialists to properly execute the project
  • Manage internal and external expectations on all aspects of project
  • Lead multiple projects of varying sizes at any given time

As Operation Manager

  • Provide inspired leadership for the organization.
  • Make important policy, planning, and strategy decisions.
  • Develop, implement and review operational policies and procedures.
  • Assist HR with recruiting when necessary.
  • Help promote a company culture that encourages top performance and high morale.
  • Oversee budgeting, reporting, planning, and auditing.
  • Work with the board of directors to determine values and mission, and plan for short and long-term goals.
  • Identify and address problems and opportunities for the company.
  • Build alliances and partnerships with other organizations.
  • Support worker communication with the management team.

As Project Manager

  • Requirement Gathering & Analysis
  • Web Applications
  • Product Development
  • Development Lifecycle
  • Software Implementation & Support
  • Object-Oriented & Client Scripting Programming
  • Database Design
  • Technical Troubleshooting
  • Team Collaboration

Technical Competency

  • Microsoft .NET Custom Software Development
  • Microsoft .NET Desktop Application Development
  • Microsoft .NET Web Application Development
  • Microsoft .NET Custom Software Development
  • Microsoft.NET Application Maintenance and Enhancement
  • ASP.NET MVC 3/MVC 4 Development
  • Microsoft Dynamics CRM
  • Web Services

Expertise

  • Web Based Application
  • Desktop Application

Domain Expertise

  • Ecommerce
  • Finance & Accounting
  • Legal
  • Transportation & Logistics
  • Fleet Management
  • Healthcare
  • Real Estate
  • HR & Recruitment

Project

Book Store

  • Manage Books – By Category
  • Coupons, Bundles, Discount management
  • Inventory Management
  • Sale Management
  • Scheduled Jobs
  • Reports

Property Mela

  • Buyer & Seller Meetup
  • Property Catalogue
  • Deal on Property
  • Auction

Healthcare ERP

  • UProcess Automation
  • Production & quality management
  • Transaction management
  • Inventory
  • Finance

Shipping ERP

  • Transportation Module
  • Finance Module
  • Inventory Module

Activities

  • Organizing workshops & seminars
  • Organizer of Blood Donation Camp & Volunteer Blood Donor

Hobbies

  • Travelling