Pharmaceutical Distribution Firm
The client is a prominent pharmaceutical distribution company based in Maryland. With a vast network and a commitment to delivering exceptional service, the company sought to streamline its prescription fulfillment and payment processes. They wanted to revolutionize their operations and sought the assistance of Satva Softech for the same.
The Challenges
Complexities in Pharmaceutical Distribution Management
The pharmaceutical distribution landscape is filled with complexities, including managing recurring prescriptions, ensuring timely deliveries, and handling subscription-based payments.
Inefficient Recurring Prescription Management
Challenges in Tracking Subscription Payments
Need for Accurate Financial Consolidation
Integration with Logistics for Timely Shipping
The Solution
Tailored Dynamics 365 Solution Through Agile Collaboration
Satva Softech partnered with the client to build a customised Dynamics 365 Business Central solution, integrating key features into their workflow. Regular communication and agile practices ensured the project met client expectations.
Recurring Fulfillment System
Enabled efficient management of recurring orders, ensuring timely medication delivery.
Subscription Billing
Automated subscription billing to reduce manual work and errors.
Shipping Optimization
Streamlined shipping processes to cut costs and improve delivery.
Step Pricing and Discounts
Implemented dynamic pricing and bulk order discounts for competitiveness.
Contract Cycles
Simplified tracking and management of customer and supplier contracts.
Testing and Quality Assurance
Conducted thorough testing to ensure error-free, high-quality delivery.
Product Items Customization
Customized product catalog management for unique pharmaceutical items.
The Result
The client improved efficiency by automating billing, reducing manual tasks, and optimizing shipping. Dynamic pricing and contract management enhanced competitiveness and compliance. Custom product management and dashboards supported strategic planning.