FixFire
The company uses a ready-made software to manage all ongoing operations along with maintenance contracts. The software provides best solution for managing their sales pipeline, existing jobs, and invoicing. But they were looking for an addition software to integrate with existing one and provide additional solution which will help with increased productivity and better reporting. They wanted better visibility of all upcoming jobs based on job priority and locations.
The Challenges
Integration without Disruption
One of the main challenges was ensuring that the new software solution operated alongside the existing system without disrupting current software or affecting the database integrity.
Enhanced Job Visibility
The system needed to deliver advanced visibility of upcoming jobs, filtered by type, priority, and location. This enabled better planning and quicker decision-making for job allocations.
Sales Pipeline Tracking
Another requirement was to offer a clear, real-time view of all sales opportunities and their status, helping the team identify bottlenecks and optimise follow-up actions.
System Support and Urgent Job Monitoring
The platform also had to provide a high-level overview of all urgent jobs while offering general support and improvements to the existing database infrastructure.
The Solution
Developing a Lightweight Booster App with Advanced Mapping and Reporting
We built a Windows-based Booster application with a SQL Server backend that integrates with the existing system while using minimal resources. A customised DevExpress map tool displays jobs with colour-coded pins by type and priority. We also developed detailed sales pipeline reports after close collaboration with FixFire’s management.
Map
A key feature was the Jobs Map, displaying hundreds of jobs grouped by site and type. It highlights urgent tasks, allows filtering by engineer or priority, and includes advanced tooltips for quick job details—streamlining planning and allocation.
Sales Report
The Sales Opportunity Report tracks all business opportunities and their latest status, showing how long each stage—like quoting or follow-ups—takes. It highlights delays and helps optimise the sales cycle.
The Result
We are calling the application BOOSTER! It helps admin staff with better visibility of jobs, engineers, and next urgent actions. The system helps management with advance information about the sales pipeline and helping them to find gaps in the sales process and hence generate more sales.